Delivery Information

Customer Support

Most of our deliveries are via Royal mail and DPD

At the moment we are only delivering in the UK BUT if you need us to deliver anywhere in the world we are more than happy to do so, please email us at: shopcounter@ferndownphotographics.co.uk and we will supply you with a delivery cost

We ask for your understanding and patience at this unprecedented time – and know that by doing so you are truly supporting a small creative business.
Some of the products will be sent directly from our Partners so delivery services may variety, multiple products of the same size will NOT increase delivery cost.

Personalised, bespoke, or made-to-order products can take up to 30 days to make.

Delivery times

Unless you are having a product specially made, delivery is normally within six working days, and often much sooner.

If you want more information about delivery for a product that you’ve already ordered, please contact us for further assistance please telephone us on 01202 861440 or email us at shopcounter@ferndownphotographics.co.uk and we will be happy to assist.